petarukan Privacy Policy

This page describes what we collect when you use petarukan and how we keep that data protected. We at petarukan take privacy seriously and are transparent about how we handle your information throughout your account lifecycle—from registration through deposits, gameplay, withdrawals, and beyond. Our policy covers what data we collect, how we use it, who we share it with, and what rights you have over your own information.

We collect only the information necessary to operate petarukan, verify your identity, process payments, and comply with applicable law. We do not sell your data to third parties for marketing purposes. Your payment information is encrypted, and we follow industry-standard security practices to protect your account balance and personal details.

If you have questions about our privacy practices or want to request access to or deletion of your data, you can contact our support team through your account dashboard. We will respond to privacy requests within 30 days. This policy applies to all users of petarukan and supersedes any previous versions. We may update this policy, and we will notify you of material changes at least 30 days in advance.

What Data We Collect on petarukan

We collect several categories of information when you use petarukan. During registration, we collect your name, email address, phone number, and date of birth. These details help us verify your identity and contact you about your account. We store these securely in our database and never share them with third parties without your consent.

During identity verification, we collect a copy of your government-issued ID (passport, national ID card, or driver's license) and proof of residence (utility bill, bank statement, or similar document). We use this information solely to confirm your age and address and to comply with anti-money-laundering regulations. We do not use these documents for any other purpose.

We also collect gameplay data: your game history, stakes placed, payouts received, account balance changes, login times, and device information (browser type, operating system, IP address). This information helps us detect fraud, personalize your experience, and optimize our platform performance. We retain gameplay data for at least three years to support account inquiries and dispute resolution.

Our petarukan Cookie and Tracking Policy

We use cookies and similar tracking technologies on petarukan to remember your login status, preferences, and gameplay history. Cookies are small files stored on your device that allow us to recognize you when you return. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them).

We also use analytics tools to understand how users interact with petarukan. These tools collect anonymous data about which games are popular, how long users play, and where users come from. This helps us improve our platform. You can disable cookies in your browser settings, but doing so may limit your ability to use petarukan fully.

How We Use Your Data on petarukan

We use the information we collect for several specific purposes. We use your registration data and identity documents to verify your eligibility, prevent fraud, and comply with local gaming regulations. We use your payment information to process deposits and withdrawals accurately and securely. We use your gameplay data to calculate your account balance, tier status, weekly cashback, referral bonuses, and promotional eligibility.

We also use your data to communicate with you about your account—transactional emails confirming deposits, withdrawals, and bonus credits; notifications about upcoming promotions; and account security alerts if we detect suspicious activity. You can manage your communication preferences in your account settings, but we will always send essential transactional and security emails.

We use aggregated, anonymized data to improve petarukan. For example, we analyze which games are most popular in Jakarta, Surabaya, Bandung, Medan, and Semarang so we can tailor our offerings to each region. We never identify individuals in this analysis.

Third-Party Processors and Our petarukan Partners

We work with third-party service providers who process data on our behalf. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our bank partners online payment, e-wallet, mobile banking, local payment) handle payment verification and settlement. Our hosting provider stores our server infrastructure. Our analytics provider collects usage data. Our email service provider sends transactional emails.

All third-party processors sign data-processing agreements that require them to protect your data with the same standards we use. We do not allow them to use your data for their own marketing or business purposes. If a third-party processor suffers a data breach, we will notify affected users as soon as reasonably possible.

Your Rights Regarding Your Data on petarukan

You have the right to access your personal data. You can download a copy of your account information, transaction history, and any documents you submitted through your account dashboard. You have the right to request correction of inaccurate data—if your name or address has changed, update it in your account settings or contact support.

You have the right to request deletion of your data, subject to legal and operational limits. We must retain some data (such as transaction records) for accounting and anti-fraud purposes for at least three years. We will delete other data upon request, though we may retain anonymized copies for analytics.

You have the right to object to certain uses of your data. For example, if you do not want to receive promotional emails, you can opt out in your account preferences. You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

Our Data Protection Commitment on petarukan

We encrypt all sensitive data in transit and at rest. We use industry-standard protocols (such as TLS) to protect data moving between your device and our servers. We regularly audit our security practices and conduct penetration testing to identify vulnerabilities. We limit access to personal data to employees who need it to perform their jobs and require all staff to sign confidentiality agreements.

We retain personal data only as long as necessary for the purposes outlined in this policy. Gameplay data and transaction records are kept for at least three years to support account inquiries and dispute resolution. Registration and identity documents are retained for the duration of your account plus three years for compliance purposes. Once retention periods expire, we securely delete the data.

For privacy questions or data requests, contact our support team through your petarukan account dashboard. We will respond to all privacy inquiries within 30 days.